Abstract:
Facebook is one of the most important and most widely used
social networking sites, similar to other social networking sites,
and this is due to the features and characteristics that it contains.
Informing the public of all the developments, news and other
services according to the institution, which made it move away
from the traditional media that cost time and money, and among
these administrations we chose the municipality of Zalvana,
Ghardaia, and the reality of its use of the Facebook site. And we
used the questionnaire, which contains 19 questions and 100
individuals from the research community, from which we
extracted a number of results after analyzing the data, which is that
the municipality’s Facebook page does not look much to its
audience, does not care about the moment in its publications, and
lacks interaction because of its lack of interest in answering the
concerns of citizens. .
While the rating of the page was average, it also contributed
to bringing the administration closer to the citizen.