Abstract:
This study aimed to identify the level of organizational commitment
and organizational citizenship behavior among the workers of the
Distribution Directorate, as well as to identify the differences according
to gender, job level and age, and to reveal the relationship between
organizational commitment and organizational citizenship behavior.
Honesty and reliability) on a sample of 77 workers in the Directorate of
Distribution in Ghardaia, using the descriptive approach and appropriate
statistical methods and using the statistical package for social sciences
(0.spss 22), the following results were reached:
- The level of organizational commitment among the workers of
the Distribution Directorate is average.
- The level of organizational citizenship behavior among the
workers of the Distribution Directorate is high.
- There are no differences in the level of organizational
commitment due to the following variables (gender, job level, age).
- There are differences in the level of organizational citizenship
behavior due to the following variables (gender, age).
- There are no differences in the level of organizational citizenship
behavior due to the following variable (functional level).
- There is no relationship between organizational commitment
(continuity, emotional, normative) and organizational citizenship
behavior (altruism, conscience awareness, sportsmanship, civility,
civilized behavior) among the workers of the Distribution
Directorate.