آليات بناء فريق عمل ناجح دراسة حالة_المؤسسة الجزائرية للمياه غرداية

Abstract

تهدف هذه الدراسة إلى تحليل آليات بناء فريق عمل ناجح داخل المؤسسات؛ ولتحقيق ذلك اعتمدت على المنهج الوصفي التحليلي بإجراء دراسة حالة في المؤسسة الجزائرية للمياه (وحدة غرداية)، مستخدمة المقابلة كأداة لجمع البيانات. وخلصت الدراسة إلى أن تحديد المهام بدقة مع تفعيل التحفيز المادي والمعنوي العادل يرفع الأداء ويقضي على النزاعات، كما تبين أن استمرارية الخدمة تعتمد على نقل الخبرات بين الأجيال، وضرورة تمكين الفرق الميدانية وتفويض الصلاحيات لرؤسائها لتعزيز روح المبادرة، رغم وجود تحديات ترتبط بالظروف المناخية لولاية غرداية. وتأسيسا على ذلك، توصي الدراسة بدعم الفرق الميدانية بميزانية للتدريب على إدارة الضغوط، وتزويدهم بمنصات رقمية جغرافية تضمن التنسيق اللحظي وتحول خبراتهم إلى معرفة مشتركة.This study aims to analyze the mechanisms of building a successful work team within institutions. To achieve this purpose, the study relied on the descriptive analytical approach, where a case study was conducted at the level of the Algerienne des Eaux institution (Ghardaia Unit), relying on the interview as a tool for data collection and to manifest the reality of work teams and their challenges. This study concluded with results, most importantly that organizing work through defining tasks and distributing roles accurately, alongside utilizing material and moral motivation and the fair distribution of bonuses, contributed to raising the general performance, and transforming negative competition among workers into a promising cooperation that eliminated internal conflicts. The results also showed that the success and continuity of service in it depend on relying on inherited field training and transferring expertise between the old generation of workers and the new generation. The study also showed that the team must feel that it is a member that can decide for itself and does not just wait for dictating orders, through empowering field teams and delegating authorities to their heads to ensure speed of response and enhance the spirit of initiative among workers as partners in the solution. The study concluded that there are challenges, most notably the existence of some difficulties related to climatic conditions and their characteristics in the Ghardaia Wilaya. Based on this, our study presents a recommendation to the institution under study, which is to pay attention to supporting and developing field teams by allocating a budget to train them on stress management and group cohesion, while providing them with geographic digital platforms to ensure real-time coordination and transform their expertise into shared digital knowledge